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Thanks for your interest in National DCP! Here are some of the most frequently asked questions and answers about our organization:
National DCP, LLC (NDCP) is a global provider of innovative supply chain solutions for the foodservice industry. Focused on serving quick service restaurants, casual dining restaurant brands, and foodservice operators, our expertise includes strategic sourcing of food and non-food items, distribution, manufacturing, business services, supply chain and full visibility, traceability, continuity, and sustainability of supply. Customers turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service, which enables their restaurants to maximize profitability. We currently serve over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries.
A number of brands, like IBM or KFC, used to have longer names that became shortened to an acronym as they grew their offerings over the years. When National DCP was first formed, the DCP stood for Distributor Commitment Program. As we grew into a full-service supply chain management company that spanned strategic sourcing, business services and more beyond distribution, our company expanded beyond that initial descriptor but kept the DCP initials for historical purposes. Today, the letters DCP internally refer to our core values:
• Dedicated: Work smart, not just hard, be determined, committed and loyal to yourself and the company.
• Collaborative: Support one another, share ideas and best practices and work together to achieve overall strategic objectives.
• Proactive: Demonstrate initiative by taking action, capitalizing on opportunities and solving challenges without waiting to be asked or told to take action.
Our compelling business model stands apart in the foodservice industry. While others offer a partial solution or bring multiple “middlemen” into the equation, our full-service supply chain management approach ensures supply by creating strong alignment from suppliers through distribution. We start at the source, helping customers find the lowest possible costs on high quality ingredients and manufactured products before distributing orders on-time and in-full to their restaurants. This approach works. NDCP has been recognized with numerous industry awards and honors.
NDCP’s corporate headquarters is located within metro Atlanta in Duluth, Georgia. We currently have nine distribution centers (DCs) nationwide, along with 30+ transportation domicile locations.
NDCP was officially formed in 2012 as a membership cooperative following the successful merger of five different operating companies. However, some of our facilities have been providing procurement and distribution support to restaurants since the 1980’s. We have a tremendous depth of expertise and bench strength.
NDCP has a strong heritage of community outreach. Through NDCP Community Connexions, our Corporate Social Responsibility Program, we have focused on making a difference by building partnerships with charitable organizations related to hunger relief and sustainability. Concentrating on areas that are strongly aligned with our brand, mission, and vision allows us to maximize NDCP’s impact in the world.
• Food Logistics Rock Stars of the Supply Chain – 2021, 2020, 2019, 2018 and 2017
• Atlanta Business Chronicle Top 10 Private Companies List – 2020, 2019, 2018, 2017, 2016 and 2015
• MoveSMART® Excellence Award Winner Awards – 2020
• Dunkin’ Brands Partner of the Year – 2016 and 2012
• InformationWeek Elite 100 List (Ranked #28) – 2016
• Partnership Gwinnett Supply Chain Pioneer Award – 2015
NDCP partners with suppliers who support our mission to provide the absolute best service at the lowest possible sustainable cost to our customers. We seek suppliers who are focused on quality, innovation, scalable solutions, and service, with financial strength, and supply and cost risk management capabilities, in support of our overall strategy.
If you are interested in working with NDCP, please email firstname.lastname@example.org and we will be in touch with you shortly. After our initial discussion, if we both feel like there is a potential opportunity to partner, we will ask that you complete an NDCP Supplier Participation Agreement (our general terms and conditions) and our Strategic Sourcing team will work with you to review capabilities and identify opportunities to participate in sourcing events.
Our Strategic Sourcing team is organized by key categories, so when working with NDCP, you will be aligned with one of our category experts who will be your primary point of contact. Our category expert will work with you on contracts supporting existing products, pricing of those products, identification of new opportunities, and collaboration on Cost of Goods Sold (COGS) projects to optimization specifications and costs on existing products. Many of our suppliers also have close working relationships with the brand teams that NDCP supports, providing innovation, research, development, and commercialization assistance to those brand team members as the brand sees fit.
NDCP is a purchasing co-operative with committed members and volumes. When working with NDCP, suppliers have the benefit of knowing that we have committed customers, which often translates into consistent or growing volumes. If you seek to partner with innovative organizations, you will have that with NDCP, and we value our partnerships greatly as we know they make both of our organizations better and more innovative. If our values of being Dedicated, Collaborative and Proactive resonate with you, or if you recognize our key behaviors of Respect, Integrity and Ownership in your own organization, we think you will find NDCP a good partner in mutually supporting our end-customers.
NDCP represents the restaurant systems that we support, and we are oftentimes in regular communication with the franchisees and/or brand teams. While much of our supplier communications typically go through our NDCP team members, our suppliers may have other opportunities to communicate directly with franchisees at events such as franchise conferences.
As a full-service supply chain management solutions provider, we provide customers with strategic sourcing of food and non-food items, distribution, manufacturing, business services, and full visibility, traceability, continuity, and sustainability of supply.
National DCP provides our customers with the absolute best service at the lowest possible sustainable cost enabling them to operate and grow profitable businesses. Here’s how:
• Reduce Cost of Goods Sold (COGS). Unlock maximum value in the cost and supply of goods.
• Generate lower overall total costs for restaurants and foodservice operations, which improves margins.
• Ensure continuity and sustainability of supply.
• Increase order fulfillment and delivery reliability.
• Frees you to focus on core competencies like culinary, menu development and promotion by outsourcing supply chain needs.
• Enable expansion into existing and new markets.
• Drive innovation and continuous improvement.
• Gain greater visibility over all aspects of your supply chain.
Our biggest success story is helping Dunkin’ grow through NDCP’s comprehensive supply chain solutions. Read this case study to learn more.
We currently serve over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries.
National DCP is unique as a full-service supply chain management solutions provider that doesn’t require middlemen to handle sourcing, logistics or distribution – we do it all, and our performance metrics exceed industry standards.
We hire great people – smart, hardworking, and dedicated. That is true in every part of our organization, whether you are talking about our professional drivers and warehouse associates, or members of our inventory, information technology, finance, customer service, strategic sourcing, equipment solutions, human resources or program management teams. Most of our employees work in operations roles in the field, while many support functions are conducted from our headquarters in metro Atlanta.
No. NDCP is one of the country’s largest supply chain management companies. We are a proven foodservice industry leader that delivers to nearly 10,000 quick serve restaurants each day.
NDCP posts open positions to our website, social media (job-specific Facebook groups and LinkedIn), as well as job seeking tools (Indeed and ZipRecruiter).
NDCP has a comprehensive and competitive benefits package. Effective dates of coverage vary by plan and employee class, with standard waiting times. The longest enrollment waiting period relates to the 401(k) Plan, with an effective date of the first of the month following 90 days of employment.
Most routes are in and out the same day. There are some locations with limited routes that have routes that run out of town for a day or two. Due to our transportation domicile structure, overnight routes are fairly limited and today only run out of Mokena, IL, Greensboro, NC and Phoenix, AZ.
Yes! 99% of our positions are regular, full-time positions. We actively seek individuals who are looking for individuals who want to make NDCP a long-term career.
NDCP maintains a weekly payroll cycle, paying employees each Friday for work performed the prior Sunday through Saturday.
NDCP maintains nine distribution centers and approximately 30 transportation hubs across the U.S. Most, but not all, distribution centers have at least one transportation hub assigned to them. The distribution center structure consists of a site leader, as well as warehouse and transportation management, dispatch, and assorted administrative staff that support our direct labor team members in the warehouse and transportation.
We use the interview process to get to know you better and to afford you an opportunity to understand the role, our culture, and our business. NDCP typically screens employees via phone before in person interviews when able, but at times we may be able to start the process with an in-person interview. We find it helpful for candidates to actually see the work environment they’ll be working in and to meet some of the team members as part of the interview process as well.
NDCP is a place where you can continue to grow and develop. There are many opportunities to progress from entry level roles to leadership positions for individuals willing to commit to progressing their knowledge and deliver exceptional performance. Much of our training is on the job; however, there are also opportunities to increase your knowledge and skills through self-paced learning, participation in projects and even a tuition discount program if you want to seek coursework towards a certification or degree.